Better Living Medical Home

Concierge Membership Program in Phoenix, AZ

Direct, comprehensive, and unhurried clinical care led by your personal provider — combining advanced diagnostic medicine, continuous health optimization, and immediate practice access. Better Living Medical Home offers three concierge membership tiers for adults in Phoenix, AZ who want a deeper, more responsive relationship with their care team.

Provider taking a direct phone call with a concierge membership patient in Phoenix, AZ

Membership Structure

Choose the level of access and personalization that fits your health goals. All tiers include a relationship with a provider who knows your history and is genuinely reachable.

Core Practice

$199/month

  • Direct provider access via phone & secure portal (8am-8pm M-F)
  • Same-day or next-day unhurried office visits (max 5 per month)
  • 30–60 minute extended appointment times
  • Comprehensive primary care & chronic care management
  • In-office diagnostics and basic lab work
  • Routine medication management & e-prescribing
  • Direct specialist referral coordination
  • Annual preventive health & wellness planning

Premium Access

$349/month

Everything in Core Practice, plus:

  • Priority same-day guaranteed appointments
  • Extended 60+ minute comprehensive visits
  • Expanded annual panel with advanced biomarker testing
  • Direct provider communication during & after hours (6am-9pm 7 days a week, including holidays)
  • Provider-to-specialist collaboration
  • Proactive longevity & lifestyle intervention plans
  • Hospitalist liaison & ER care coordination

Executive Health

$599/month

Everything in Premium Access, plus:

  • 24/7 direct cell phone access to your provider
  • Coverage includes sick visits and sports physicals for spouse and dependent family members
  • Unhurried, uncapped consultation lengths
  • Full annual health audit & advanced imaging oversight
  • Urgent home visits & travel healthcare planning
  • End-to-end medical logistics & global health support
  • Quarterly executive health & longevity reviews

Detailed Feature Comparison

A closer look at how each membership tier is structured.

Feature / Scope Core Practice Premium Access Executive Health
Primary Focus Comprehensive primary care & direct clinical access Proactive medicine, advanced tracking & disease management High-touch longevity, executive wellness & family care
Access & Scheduling Same/next-day office visits, standard portal access Priority same-day visits, direct phone/text with provider 24/7 direct provider access, guaranteed priority
Visit Duration 30–60 minute extended appointments 60+ minute comprehensive appointments Unhurried, uncapped appointment duration
Scope of Coverage Individual member Individual member Includes member + spouse/dependents
Clinical Diagnostics In-office labs and standard vitals Comprehensive lab panel, advanced biomarkers Full annual audit, advanced imaging, longevity testing
Specialist & Urgent Care Standard referrals & prescription management Peer-to-peer specialist liaison & ER consultation Direct peer collaboration, travel care & home visits

How the Membership Model Works

Clinical Model

  • Direct Diagnosis & Treatment: Your provider actively diagnoses, prescribes, orders tests, and manages ongoing medical conditions.
  • Capped Patient Panel: Membership panels are intentionally limited to preserve immediate access and unhurried visit times.
  • Proactive & Preventive: Emphasis on root-cause analysis, longevity, and long-term wellness over high-volume throughput.

Billing & Financial Structure

  • Membership Fee: Covers direct provider availability, unhurried visits, communication, and administrative oversight.
  • Insurance & Cash-Pay Integration: Major diagnostic tests, imaging, or hospital care can be processed via insurance or direct cash-pay arrangements.

The membership fee is separate from and does not replace health insurance. We recommend keeping a qualifying insurance plan for hospitalization, specialist care, and services outside the scope of membership.

Concierge Membership FAQs

Is the concierge membership the same as insurance?

No. The monthly membership fee covers direct access, unhurried visit times, and administrative oversight from your provider — it is not a substitute for health insurance. We recommend members keep a qualifying insurance plan to cover hospitalization, specialist visits, imaging, and other services outside the scope of membership.

Which membership tier is right for me?

Core Practice suits patients who want same/next-day access and comprehensive primary care. Premium Access adds priority scheduling, advanced biomarker testing, and proactive longevity planning. Executive Health is designed for individuals and families who want 24/7 provider access, uncapped visit lengths, and coordinated care for the whole household. We're happy to talk through which tier fits your needs.

Can I switch tiers or cancel my membership?

Yes. Membership tiers can be adjusted to match your changing needs, and you may cancel your membership at any time. Contact our office to discuss timing and any billing details related to a change.

Are membership visits available in person and by telehealth?

Yes. Concierge members in Phoenix, AZ can be seen in-office, and telehealth visits are available for members throughout Arizona, giving you flexible access regardless of your membership tier.

How do I enroll in the concierge membership program?

Start by requesting a membership consultation through our patient portal or contact page. We'll review your health goals, answer your questions about each tier, and help you choose the membership that best supports your care.

Is there a minimum membership commitment?

Yes. First-time members commit to a minimum of 3 months. This gives your provider time to fully understand your health history and goals, so you end up enrolled in the tier that truly fits your needs.

Ready for Unhurried, Direct Access to Your Provider?

Schedule a membership consultation with Pauline J. Kupper, FNP-C at Better Living Medical Home in Phoenix, AZ to find the concierge tier that fits your life.